The Property Manager will direct and be involved in all aspects of day-to-day maintenance and operations of the company’s retail portfolio including accounting, reporting, tenant relations, maintenance and repair, security/life safety, vendor and contractor/construction management, TI work, capital project support, leading and directing vendors, etc. The PM also plays a leading role in the preparation of annual budgets, any monthly/quarterly/and annual reporting, and financial performance of their assets. The PM is the face of the firm providing quality customer service to tenants through a thorough knowledge of the leases and utilizing experience to bring value to investors through savvy management of our assets and leadership of the team.
Skills/Experience/Qualities To be successful in this position, the PM must be well rounded in all facets of Commercial Retail/Shopping Center real estate management, possess exceptional communication and organizational skills, be detail oriented and accurate, have financial and accounting acumen, able to manage time and meet goals, take direction, and work with the PM team along with other functional areas to meet and exceed goals. PM must also possess strong leadership ability, ownership of all functional areas, and have a “take charge” attitude.
Specific Duties
• Think “outside the box” to problem solve in creative ways for familiar situations and be willing to ask questions, dig deep into details, and “self-educate”, and apply logic for situations that are new and/or unfamiliar to solve problems.
• Communicate thoroughly and effectively with other team members.
• Seize opportunity to apply past industry experience to mold, guide, and streamline operations to work smarter along with making suggestions/recommendations for opportunities for improvement.
• Provide exceptional customer service to tenants for questions, needs, and service requests. Ensure questions or issues are addressed and followed up with in a timely manner and provide updates as necessary to tenants.
• Conduct inspections of the property and vacant spaces to ensure curb appeal and operations.
• Complete any monthly/quarterly/annual reporting packages including accruals, variance reports, narratives, etc.
• Ensure lease files and records are properly maintained and kept up to date in accordance with company policies.
• Partner with vendors to form positive working relationships to provide exceptional care of the assets.
• Coordinate tenant move-ins and move outs.
• Vendor/Contractor coordination.
• Ensure proper coding of invoices to budget lines.
• Act with fiduciary responsibility toward decision making for the properties.
Other Requirements
• Bachelor’s degree from accredited College or University
* minimum of 5 years retail management industry experience preferred.
• Strong knowledge of MS Office, including a fundamental, intermediate knowledge of Excel and Yardi
• Ability to prioritize and multi-talk.
• On-Call 24/7 for emergency property response